All systems operational

Need a hand? We're here.

Whether you're an active client, a former client looking for files, or someone trying to figure out if we're a fit, pick the channel that suits and we'll come back fast.

Channels

How to reach us.

Client portal

Existing clients log into the portal to raise tickets, see sprints and download deliverables.

Open portal
Email the studio

General questions, briefs or anything that doesn't need a call.

hello@recruiterstudio.com
Billing & invoices

Invoice queries, VAT, payment terms and statements.

accounts@recruiterstudio.com
Response times

When to expect a reply.

We operate London hours by default, with cover in New York and Dubai. We don't use chat bots, every response comes from a person on the team.

First response
Under 4 working hours
Standard tickets
Resolved in 1-2 business days
Sprint deliverables
Every 2 weeks, on schedule
Major incident
Within the hour